Exchange 2010: Removing a stuck move request

When you create a move request in Exchange 2010, an entry for that account is created in the "Move Request" under "Recipient Configuration". Once it's completed you cannot create another move request until you clear the existing move request. However, there are certain situations where the move request can get stuck and cannot be deleted, for example if the user is moved to a different OU after the move, but before deleting the move request.

To clear a stuck move request you need to use ADSIedit to clear the attributes msExchMailboxMoveSourceMDBLink, msExchMailboxMoveTargetMDBLink, msExchMailboxMoveFlags, and msExchMailboxMoveStatus from the user's account. As always, save the attributes to notepad before clearing them. Once they're cleared, synchronize your domain controllers, and the move request should disappear from the Exchange 2010 EMS. You may need to close and reopen EMS.